We have decided not to purchase your over priced blinds. We would like to offer you some feedback for your services. Listed below are the key points.
• When the customer says they are building a house, please expect to turn up to a building site and note that other trades people will probably be on site.
• A building site has many health and safety risks including tools and items on the floor. If your people are not allowed anywhere that could jeopardise their health and safety do not sent them out to any jobs at all; as all homes pose a threat to your fitters (particularly building sites).
• Do not send women out to measure up windows who will cry if a little bit of sand or dirt gets into their sample case.
• Provide your members of staff with more baby wipes as the lady you sent to us seemed to be getting through quite a few.
• Do not tell your customers the blinds and shutters are made in sweat shops in China. (As then they will know how much you are over changing).
• Most importantly no idiot will pay over £7000 for shutters or blinds, when it didn’t even cost that much to fit the double glazing in the first place.
Although we will not be taking you up on the offer for shutters, we would like to thank your fitter for telling us that you main rivals are The California Company. This piece of information has helped us so much in our decision; as they have come in at more than £100 per window cheaper than you.
Yours Sincerely
Mr and Mrs (We are not made of money) Wright.
As it is the Easter Holidays and Stephen has had a week off work, he has been up the site all week. Except for the family day out we took to The London Book Fair to see Maria (our other sister).
Grandad |
The kitchens are still being fitted and hopefully the plumber (Granddad) and electrician (Uncle Robin) will be able to get in their today to finish their bits before the bottom units go in.
Clive! |
Les has been busy outside making a base for the shed and laying a patio which looks great. We have ordered the shed., which should be delivered in the next 7 days.
We also had a family afternoon out to Howdens to choose kitchen door handles, door handles for the doors and flooring options. From this experience we have learned that nothing they tell you first time is the real price, just get Daddy Mark to do the bartering.
Did anybody notice the BBC have stolen my blog title for their new DIY SOS series. Wonder if I can claim rights to that title?
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